Orders are eligible for store credit if they are received by Harlee Jane within 14 days of the purchase date with receipt, unopened, + original tags attached (DOES NOT apply to Reign Lashes + ALL graphic tees)
NO RETURNS on Reign Lashes.
NO RETURNS on sale merchandise.
NO RETURNS on graphic tees
All graphic tees are made to order, + sent directly from our printers warehouse in Texas. They are handmade products. If you find defects in ink or garments, please contact us + a replacement or credit will be issued. Please note that every monitor shows a slight color variation. Colors may be enhanced on certain desktops or cellular devices. Otherwise, exchanges of full orders are not accepted without special circumstances.
Damaged items are valid for store credit ONLY. Damages to items must be reported prior to use with the original tags + packaging still in place.
Harlee Jane is not responsible for lost or tampered packages.
Exchanges + store credit will be processed when the item has been fully returned to Harlee Jane - please allow 1-2 weeks for processing + credit to be delivered. In-store credit does not expire and can be used towards the purchase of any item from our website.
If for any reason you need to cancel an order prior to shipping; a 15% cancellation fee will be charged. If shipping has already taken place, you will receive store credit once the item has been returned to Harlee Jane.
When returning shoes, the shoe box may not be used as the shipping container; the box must be placed in another box or poly mailer as the shoe box is considered a part of the product. If your item is returned to us for any of the following reasons: (insufficient address, unable to forward, incorrect address, incorrectly entering your shipping address, or otherwise undeliverable) the customer is responsible for the cost of reshipping the item back to you.
Harlee Jane is not responsible for lost or stolen packages. In the instance, it is the customers responsibility to file a claim with the shipping carrier.